At PKR92, your personal data is handled with care. This Privacy Policy explains exactly what information we collect when you use our platform, why we collect it, how it is used, who it may be shared with and what rights you have over your own data. We keep things straightforward so you always know where you stand.
Six things PKR92 commits to on data privacy — before you read the full policy below.
All data transmitted between your device and PKR92 is protected using industry-standard TLS encryption. Payment details, personal information and account credentials are never sent or stored in plain text under any circumstances.
PKR92 does not sell, rent or trade your personal information to advertisers, data brokers or any third parties for commercial purposes. Your data exists to help us run your account and improve your experience — nothing else.
We only collect the information that is genuinely necessary to provide the platform's services — registration, payments, identity verification and support. We do not collect data we do not need and do not store it longer than required.
PKR92 uses session data and platform analytics to improve the product. We do not use aggressive cross-site tracking, fingerprinting or third-party advertising cookies that follow you across the web after you leave the platform.
Where data is shared with third parties — such as payment processors like JazzCash and Easypaisa, or identity verification partners — we tell you exactly who, why and what is shared. No hidden arrangements with undisclosed parties.
You have the right to access, correct and request deletion of your personal data at any time. Contact our support team and we will action your request promptly. Managing your data should never feel like an obstacle course.
This Privacy Policy applies to all users of PKR92 — whether you are browsing as a guest, registering a new account, depositing funds, placing bets on cricket or PSL, playing slots or contacting our support team. "PKR92", "we", "us" and "our" refer to the PKR92 platform and its operators. "You" and "your" refer to the individual accessing or using the platform.
By registering an account on PKR92, you confirm that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. This policy should be read alongside our Terms and Conditions and our Responsible Gaming policy.
We may update this policy from time to time. When we do, the revised version will be published on this page with an updated date. Significant changes will be communicated to registered users where possible. Continued use of PKR92 after an update is published constitutes acceptance of the revised policy.
Plain English commitment: This policy is written to be read and understood by real people — not just lawyers. If anything is unclear, contact our support team and we will explain it to you directly.
PKR92 collects personal data in several categories depending on how you interact with the platform. Here is a full breakdown of what we collect and why each category is necessary:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Account registration and age/identity verification |
| Contact Data | Mobile number, email address | Account communications, OTP verification, support|
| Financial Data | JazzCash/Easypaisa account number, bank account details, transaction history | Processing deposits and withdrawals in PKR |
| Verification Documents | CNIC scan, proof of address, selfie for KYC | Identity verification and fraud prevention |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement and responsible gaming monitoring |
| Technical Data | IP address, device type, browser type, operating system | Security, fraud detection and platform optimisation |
| Support Data | Chat transcripts, support tickets, call records | Customer service and dispute resolution |
| Marketing Preferences | Opt-in/opt-out status, notification preferences | Sending promotional offers and bonuses (opt-in only) |
We do not collect sensitive categories of data such as biometric data, health information, religious beliefs or political opinions. CNIC scans are collected solely for age and identity verification and are handled under strict access controls.
PKR92 collects data through several channels depending on how you use the platform. Understanding these channels helps you know what information enters our systems and when.
The majority of data we hold is provided directly by you. This happens when you register an account and fill in your details, when you make a deposit using JazzCash, Easypaisa, Raast or your bank, when you submit a KYC document for identity verification, when you contact our support team with a query or complaint, and when you opt in to receive promotions, bonus offers or platform updates.
When you visit the PKR92 website or use the platform, certain technical data is collected automatically. This includes your IP address, the type of device and browser you are using, which pages you visit and for how long, which games you open, and basic session information used to keep you logged in securely. This data is collected through server logs and cookies — see Section 7 for full details on cookies.
In some cases, we may receive data about you from third parties. This typically includes transaction confirmation data from payment processors like JazzCash and Easypaisa, identity verification results from our KYC partners, and fraud screening data from our security providers. We only receive the minimum data necessary from these sources to complete the relevant process.
PKR92 uses your personal data only for legitimate purposes that are necessary to provide and improve the platform. We do not use your data for purposes unrelated to running your account and delivering our services. Specific uses include:
Marketing opt-out: You can withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing does not affect your ability to use the platform.
All financial transactions on PKR92 are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank account or a debit card, the relevant payment data is transmitted securely to your chosen payment provider to complete the transaction.
PKR92 does not store full card numbers, JazzCash PINs or Easypaisa mPINs on our servers. Payment credentials are handled directly by the respective payment processor through their own secure systems. What PKR92 retains is a transaction reference, the amount, the payment method type, the date and time, and the outcome — sufficient to provide account history and resolve any payment disputes.
For withdrawal processing, your account must be verified with matching identity documents before funds above a certain threshold can be released. This is a standard anti-money-laundering measure applied consistently to all players. Withdrawal records are retained for the period required for financial compliance purposes.
Third-party payment processing: When you tap "Deposit via JazzCash" or "Withdraw to Easypaisa," you are interacting with that provider's own interface and their privacy policy applies to that specific transaction. We recommend reviewing their policies independently.
PKR92 uses cookies and similar technologies to keep the platform functioning correctly, to keep you securely logged in during a session and to understand how the platform is being used so we can improve it.
These cookies are required for the platform to work. They handle session management, security tokens and login state. You cannot opt out of essential cookies without affecting your ability to use PKR92 — disabling them would mean you could not stay logged in or place bets.
We use anonymised analytics to understand aggregate traffic patterns — which pages are visited most, how long players spend in the game lobby, which sports betting markets are most popular and where technical errors occur. This data is used in aggregated, non-identifiable form only. Individual browsing behaviour is not profiled or sold.
PKR92 does not use third-party advertising cookies, retargeting pixels or cross-site tracking technologies. You will not be followed around other websites by PKR92 advertisements based on your use of the platform. Our cookie usage is limited to what is needed to run and improve PKR92 specifically.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality, particularly session management and login persistence.
PKR92 retains personal data only for as long as it is needed for the purpose it was collected or as required by applicable record-keeping obligations. The retention periods for different categories of data are as follows:
When data is no longer required and the relevant retention period has expired, it is securely deleted or permanently anonymised so it can no longer be linked to you.
PKR92 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, destruction or disclosure.
While we implement strong security measures, no online platform can guarantee absolute security. You also have a role to play — use a strong, unique password for your PKR92 account, do not share it with anyone, and contact support immediately if you suspect unauthorised access to your account.
Security reminder: PKR92 staff will never ask for your password, MPIN or OTP via chat, email or phone. If anyone claiming to be PKR92 asks for these, it is a scam — report it to us immediately.
You have meaningful rights over the personal data PKR92 holds about you. These rights can be exercised at any time by contacting our support team — we aim to respond to all data requests within 30 days.
Request a copy of all personal data PKR92 holds about you, including account information, transaction history and any KYC records.
Ask us to correct inaccurate or incomplete personal data. For example, if your name or contact number was recorded incorrectly during registration.
Request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to legal retention obligations for financial records.
Ask us to pause processing of your data in certain circumstances — for example, while a dispute about data accuracy is being investigated.
Object to the processing of your data for marketing purposes at any time. You can also object to processing based on legitimate interests where you feel your rights override those interests.
Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting your account or any past processing.
To exercise any of these rights, contact our support team with your account username and a clear description of your request. We may need to verify your identity before actioning sensitive data requests.
PKR92 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account, make a deposit or use any part of the PKR92 platform.
If PKR92 discovers or has reasonable grounds to believe that personal data has been collected from a person under 18, the relevant account will be closed immediately, all data associated with that account will be deleted from active systems and any funds will be returned to the depositing payment method after investigation.
Parents and guardians who believe their child may have registered on PKR92 should contact our support team immediately. We take these reports seriously and act on them promptly. We also encourage parents to use device-level parental controls to prevent access to gambling websites where children are present in the household.
PKR92 may update this Privacy Policy from time to time to reflect changes in how we handle data, updates to the platform's services or changes in applicable requirements. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date at the top.
For material changes — those that significantly affect how your data is used or your rights — we will endeavour to notify registered users via in-platform notification or to the email address on file. However, it is your responsibility to review this page periodically and stay informed of the current policy.
Your continued use of PKR92 after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and request account closure.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information has been handled, please contact our support team. We are available around the clock and will respond to privacy-related queries as a priority.
support@pkr92.vu — for all privacy queries, data access requests and data deletion requests.
When contacting us about a data matter, please include your registered account username and a clear description of your request or concern. If you are submitting a formal data access or deletion request, include a note that it is a formal privacy request so it is routed to the right team immediately.
We aim to acknowledge all privacy queries within 48 hours and to provide a full response or resolution within 30 days. Complex requests may take slightly longer — we will keep you informed of progress if that is the case.